Privacy Policy
Effective date: September 11, 2026
ScaleCraft Solutions, LLC ("ScaleCraft Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through scalecraftsolutions.net (the "Site"), how we use it, and the choices you have.
1. Information We Collect
- Information you provide. When you submit our consultation request form, we collect your first and last name, work email address, phone number, company name, the type of service you're interested in, any message you choose to include, and your consent choices (including whether you opted in to SMS text messages).
- Automatically collected information. Like most websites, we use Google Analytics to understand how visitors use the Site, including pages viewed, time on site, referring pages, and general location and device information. Google Analytics uses cookies to do this.
2. How We Use Your Information
We use the information we collect to respond to your consultation request and communicate with you about our services, to understand how visitors use the Site so we can improve it, and to maintain the security and proper functioning of the Site. We do not sell, rent, or trade your personal information to third parties.
3. Text Messaging (SMS) Communications
If you provide your phone number and check the box to opt in, we may send you text messages related to your inquiry, including scheduling, follow-up, and service updates. Message frequency varies. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you provide as part of SMS consent will not be shared with any third parties for their own marketing purposes. This does not include our service providers (such as our SMS platform provider) who process this information on our behalf to deliver the service.
You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us at hello@scalecraftsolutions.net. Reply HELP for help. Opting out of text messages does not affect your ability to reach us by phone or email.
4. Third-Party Services
We use the following third-party service providers, who may process information on our behalf:
- Netlify, Inc. — hosts the Site and processes form submissions.
- Google LLC (Google Analytics) — provides website analytics.
- Our SMS platform provider — delivers text messages to users who opt in.
These providers have their own privacy policies governing their use of information.
5. Cookies
Google Analytics places cookies in your browser to collect anonymized usage statistics. You can control or delete cookies through your browser settings. Disabling cookies may affect certain Site features.
6. Data Retention
We retain the information submitted through our contact form for as long as reasonably necessary to respond to your inquiry and maintain business records, unless you request deletion sooner.
7. Your Choices and Rights
You may contact us at any time to request a copy of the personal information we hold about you, request correction or deletion of your personal information, or opt out of future communications from us, including text messages. To make a request, email us at hello@scalecraftsolutions.net.
8. Children's Privacy
The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. We encourage you to review this page periodically.
10. Contact Us
ScaleCraft Solutions, LLC
hello@scalecraftsolutions.net
Blue Springs, Missouri